How can I book a product?
You can book on the following:
Website https://bit.ly/35AvRxE
Facebook page https://bit.ly/2DfvcFu by clicking the ‘Book Now’ button
Telephone 07963707545

How much notice do I need to give for a booking?
Bookings get very busy especially in the summer. We recommended booking as early as possible to avoid disappointment.

How much does it cost?
All items vary in price due to the different purchase costs, size and varying degrees of wear & tear. To view prices on our Facebook page please click the ‘Book Now’ button https://bit.ly/2DfvcFu or check our website for up to date prices https://bit.ly/35AvRxE

What do the prices include?
All bouncy castle booking prices include local delivery, a small charge may need to be charged for out of delivery areas. The price includes everything needed to inflate the castle, which will be carried out by us at no extra charge. This includes a blower, extension cable, set up, inflation and collection. If you would like to add music/disco lights there is an additional cost.

When are your bouncy castles available?
Our castles are available weekends and Bank Holidays only.

How long do I get the bouncy castle for?
Bouncy castles can be hired for 7 hours, additional hours are available for £5 per additional hour up to 8pm.

Do you hire overnight or offer late night hire?
We also offer a late night collection (10pm) or next day collection for an additional £30.

Do I have to pay a deposit?
No deposit is required.

How do I pay?
Payment can be made on the day by cash or via BACS payment. Our bank details are:
Yorkshire Bank
Bradford Bouncy Castle Hire

Sort Code: 050904
Account Number: 18210874

What if I need to cancel?
Cancellations are accepted. All we ask is that you cancel your order 48 hours before your event. Should your order be cancelled less than 48 hours before your event or on the day of the event (including refusal of delivery on arrival) your order will be subject to a 50% cancellation fee. You can view our full policy here http://bradfordbouncycastlehire.co.uk/cancellation-policy/

What if it rains or is windy?
We will under no circumstances set up any inflatable if the wind speed is over 19 mph. If strong winds are forecast we will contact you to rearrange the booking. All our bouncy castles come with a built in rain cover. Please note we do not accept cancellations for rainy days.

How long does it take to set up/inflate/deflate/pack up the inflatable?

The average bouncy castles take approximately 15 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire and the desired location.

How much space is needed?
Each bouncy castle has its own space requirements. You can view diagrams on how much room you need on our website.

How long is the extension wire and do you provide a generator?
We provide a 15 meter extension wire, if you require a longer extension wire you can request up to 25 meters. Please note we do not provide a generator.

Do you have insurance cover?
We carry £5 million Public Liability insurance. You can view our insurance policy here https://bradfordbouncycastlehire.co.uk/insurance-certificate/

Will you send me a confirmation of booking?
All bookings made with us will be entered into our booking system. You will receive an email with all the booking details. This process allows you check the details of your booking and ensure everything is correct.

Obstructions.
Please make sure the area is free from animal foul, sharp objects/litter and is relatively level. As at busy times we are unable to wait for the area to be cleared as we will have other deliveries.

Can you deliver with no side entrance and take castle through the house?
Most of our items can fit through standard doors so this shouldn’t be a problem. However, some of our inflatables are huge and weigh up to 150KG and will require a proper entrance so please advise us of your access type at the time of booking to avoid disappointment on the day.

Do you supply safety instructions?
We provide detailed safety instructions in our safety section of the website which you can view here https://bradfordbouncycastlehire.co.uk/hire-agreements/

Is there an age limit for children using the inflatables?
Yes, all our castles will have specific age specifications which can be found by clicking on each individual item and reading the specification box.

What happens with regards to trailing cables?
All cables are 240v blue commando plugs that are water resistant. We do not cover the    cables in order to prevent them from overheating

Who is liable for the safeguard of the equipment?
All items delivered to you are left in your care whilst we are absent until we are able to collect the item(s) you have hired. Remember all theft from the property is the responsibility of the customer not our company.

Are face paints allowed?
Face paints are 100% banned unless you can guarantee the brand is Snazaroo. All other brands react with the PVC & cause severe staining and PVC burns.

Do Bouncy Castles explode?
NO Bouncy castles 100% do not explode.
The inflatable that exploded on the news was an inflatable trampoline and NOT a bouncy castle. The fear at the moment is coming from a complete lack of understanding of the difference between a bouncy castle and sealed trampoline. The trampoline was a pressurised unit that was inflated to a ridiculously high pressure of around 150psi to be able to fire children into the air. Bouncy castles are completely different and do not run in the same way at all. They are soft in nature and have constant cool air leakage through the sewing seams. A bouncy castle runs from a constant air source at only 0.1psi which is 300x less than a child’s bicycle tyre for example and therefore 100% impossible to explode. I understand the panic hype from the media portraying a bad light of inflatables and tarnishing the industry with the same brush but the Sun, Telegraph, ITV, Channel 4, The Mirror, Sky news, Harlow Police have all retracted previous statements about bouncy castles and now ensure they are perfectly safe.

Do you provide staffing/ Supervision?
Yes, Bradford Bouncy Castle Hire are able to provide staffing at £15 per hour for a minimum on 3 hours. Please be sure to inform us of any staffing needs in advance.

Please do not book with Bradford Bouncy Castle Hire unless you agree to be bound by these terms & conditions above