- How do I book?
We encourage all customers to book directly on our website, customers who book directly on the website can save between £10 & £20 per bouncy castle. The sale price is for online bookings only. You can book at any time but it does get busy during the summer, so please book as early as possible to avoid disappointment. Alternatively, you can contact us early on in the day as on the day as occasionally we may have availability.
- When are your bouncy castles available?
Bouncy castles are available on weekends, bank holidays and religious holidays only. Indoor hires only between November to March.
- How long do I get the inflatable for?
Customers can book from 9 am to 7 pm, bookings are for a maximum six hours. We charge £10 per hour after 7 pm and the latest collection is 8 pm. We charge £30 for overnight hire.
- How much does it cost?
All charges are on the website. Castles required after 6pm will be charged at £5 per hour thereafter.
- What do the prices include?
All booking prices include local delivery (within a 5-mile radius), set up and collection. You will also get a blower, 15-meter extension, safety mats and of course the castle.
- How do I pay?
Payment must be made in cash at the time of delivery. Failure to pay on delivery will result in our driver not being able to set up and your booking will be cancelled.
- What if I need to cancel?
You can cancel up to 48 hours before the booking date. Please view our cancellation policy.
- What if it rains?
All our bouncy castles have built-in rain covers so they will be fine to use in rain.
- Can the inflatable be put on a hill/slope?
If it is a very slight slope the yes, but the area must be free from animal foul and sharp objects.
- Does it take long to set up the bouncy castle?
Most bouncy castles take 15 minutes to set up and 15 minutes to pack up. However, this is only an estimate as times vary depending on which castle you hire and how easy it is to access the area.
- How much space is needed?
Each bouncy castle page will have a diagram of the required size needed for that castle
- What do I need?
We supply all the hardware you will need for the bouncy castle but you will need to provide a 240 volts mains power supply within 15 metres of the bouncy castle unless you provide your own extension wire.
- Do I need a generator?
We do not have access to generators, we provide 15 meter extension wires, we can provide a 25 meter extension wire upon request
- Do you supply safety instructions?
Yes, we have a ‘terms and conditions of hire’ form which needs to be read and signed by you upon delivery. You can also view the hire agreement on our website.
- Is there an age limit?
For most bouncy castles the age limit is 15 but limits vary on each bouncy castle. Please view the text next to your chosen castle. No adults are allowed on any child only bouncy castles.
- Are you insured?
Yes, we have £10 million in public liability insurance. You can view our insurance policy on the website.
- Do you offer any discounts?
Yes, we have flash sales, please see WAS and NOW prices on the website.
Feel free to contact us if have any questions or call 07963 707 545.