- How do I book?
Please call 07963 707 545 and we can take your booking over the phone or messages on Facebook. You can book at any time but it does get busy during the summer, so please book as early as possible to avoid disappointment. Alternatively, you can contact us early on in the day as on the day as occasionally we may have availability. Our online booking system has been de-activated due to Covid-19.
- When are your bouncy castles available?
Inflatables are available on weekends and bank holidays only. Indoor hires only between November to March.
- How long do I get the inflatable for?
Bouncy castles hires are slots are 10 am to 5 pm or 11 am to 6 pm (7 hours). We charge £5 per hour after 6 pm and the latest collection is 8 pm. We charge £30 for an overnight hire.
- How much does it cost?
All charges are on the website. Castles required after 6pm will be charged at £5 per hours thereafter.
- What do the prices include?
All booking prices include local delivery (within a 5 mile radius), set up and collection. You will also get a blower, 15 meter extension, safety mats and of course the castle.
- How do I pay?
Payment must be made in cash at the time of delivery. Failure to pay on delivery will result in our driver not being able to set up and your booking will be cancelled.
- What if I need to cancel?
You can cancel up to 48 hours before the booking date. Please view out cancellation policy.
- What if it rains?
All our inflatable castles have built in rain covers so they will be fine to use in rain.
- Can the inflatable be put on a hill/slope?
If it is a very slight slope the yes, but the area must be free from animal foul and sharp objects.
- Does it take long to set up the inflatable?
Most inflatables take 15 minutes to set up and 15 minutes to pack up. However, this is only an estimate as times vary depending on which castle you hire and how easy it is to access the area.
- How much space is needed?
Each castle page will have a diagram of the required size needed for that castle
- What do I need?
We supply all the hardware you will need for the inflatable bouncy castle but you will need to provide a 240 volts mains power supply within 15 metres of the inflatable, unless you provide your own extension wire.
- Do you supply safety instructions?
Yes, we have a ‘terms and conditions of hire’ form which needs to be read and signed by you upon delivery. You can also view the hire agreement on our website.
- Is there an age limit?
For most inflatables the age limit is 15 but limits vary on each bouncy castle. Please view the text next to your chosen castle. No adults are allowed on any child only bouncy castle.
- Are you insured?
Yes, we have £10 million public liability insurance. You can view our insurance policy on the website.
- Do you offer any discounts?
Yes, we have flash sales, please see WAS and NOW price on the website.
Feel free to contact us if have any questions or call 07963 707 545.